Privacy Policy
- INTRODUCTION
Live The Connection with registered office The LOVE Method GCV, with registered office at 2880 Bornem, Puursesteenweg 10, registered in the K.B.O. under number 0834.195.347 (hereinafter "Live The Connection"), as controller of your Personal Data, respects your right to protection of your personal data and ensures optimal protection of your data.
The processing of your Personal Data is done on the basis of this Privacy Policy.
- APPLICATION
This Privacy Policy applies to all persons whose data are processed by Live The Connection for the purposes defined in article 6 below. The use of the information that Live The Connection collects and processes is subject to the Privacy Policy in effect at the time it is collected and processed.
Live The Connection will update this Policy from time to time. If Live The Connection makes any material changes to the way it collects or processes Personal Data, it will provide timely notice of such changes. You will be bound by any modification to the Privacy Policy as soon as it is posted on Live The Connection's website, except where such modifications are so fundamental that Live The Connection believes it requires your prior express consent.
- DEFINITIONS
The following definitions apply:
- Concerned: the person whose Personal Data is processed by Live The Connection.
- Purposes: the purposes for Processing defined in Article 6 below;
- Personal datameans any information relating to an identified or identifiable natural person ("data subject"); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more elements characterizing the physical, physiological, genetic, psychological, economic, cultural or social identity of that natural person;
- Live The Connection / The LOVE Method: The LOVE Method GCV, with registered office at 2880 Bornem, Puursesteenweg 10, registered in the K.B.O. under number 0834.195.347, with e-mail address tinne@livetheconnection.com;
- Processing: an operation or set of operations involving Personal Data or a set of Personal Data, whether or not carried out by automated procedures, such as collection, recording, organization, structuring, storage, updating or modification, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, blocking, erasure or destruction;
- Website: the website www.livetheconnection.com
- WHAT PERSONAL DATA ARE PROCESSED
The Personal Data that Live The Connection processes from you are:
- The Personal Data that you yourself make available to Live The Connection:
- Your name and first name;
- Your e-mail address;
And if necessary:
- Your address, being street and house number, zip code, city and country;
- Your (mobile) phone number;
- Your evaluation form (whether or not following a training session)
You guarantee that these data are accurate and correct. In case certain data should change, you will inform Live The Connection promptly.
- The Personal Data that Live The Connection automatically collects and processes with respect to your browser or your mobile device when you use the Website:
- your IP address
- your browser type
- your mobile network provider
- cookie information
- Information related to your use of the Website, including the pages you visit;
3. The Personal Data that Live The Connection collects and processes with third parties regarding your use of the Website, including the pages you visit.
- ON WHAT SOIL IS PROCESSED
The processing of your Personal Data by Live The Connection occurs:
- To process Personal Data of Data Subjects with whom Live The Connection has entered into an agreement (such as when you register for a training session): to enable the performance of the agreement;
- For processing Personal Data of Data Subjects who register on the Website: to pursue the legitimate interests of Live The Connection, in particular the implementation and expansion of its activities;
- For the processing together with third parties of Personal Data of Data Subjects who visit the Website and perform activities on the Website: based on the unambiguous, free and informed consent you give to Live The Connection in this regard;
- To send direct marketing to individuals with whom Live The Connection has not entered into an agreement: based on the unambiguous, free and informed consent you grant to Live The Connection in this regard.
- FOR WHAT PURPOSES
Your Personal Data is collected and processed by Live The Connection solely for the following purposes:
- To process Personal Data of Data Subjects with whom Live The Connection has entered into an agreement:
- To conduct communications with the Data Subject in the performance of the agreement;
- For accounting and administrative reasons;
- For Live The Connection's evaluation of the training in which the Data Subject participated;
- for the evaluation of Live The Connection itself;
- To keep the Data Subject informed of Live The Connection's activities.
- For Data Subjects who register on the Live The Connection Website:
- To enable your registration and authentication when using the Website;
- To allow you to use the Website;
- To conduct communications with the Data Subject;
- To allow Live The Connection to analyze, personalize and optimize, for the benefit of all users, the content, operation and security of the Website;
- to maintain statistics for the purpose of making those statistics available (whether or not for a fee) to third parties;
- To keep the Data Subject informed of Live The Connection's activities.
3. For Concerned Persons who visit Live The Connection's Website:
- To allow you to use the Website;
- To allow Live The Connection to analyze, personalize and optimize, for the benefit of all users, the content, operation and security of the Website;
- to maintain the statistics for the purpose of making them available (whether or not for a fee) to third parties;
- To understand what actions the Data Subject and other users perform on the Website, to reach interesting target groups and for advertising purposes;
- To keep the Data Subject and other users informed of Live The Connection's activities.
Live The Connection will not process your Personal Data in a manner incompatible with the Purposes. If Live The Connection considers using Personal Data for other purposes, it will seek your unambiguous, free and informed consent prior to doing so if required.
Live The Connection emphasizes that you may object to the disclosure or use of your Personal Data for direct marketing purposes or targeted advertising. Live The Connection will deactivate the use of your Personal Data for direct marketing purposes and targeted advertising upon receipt of your request by email to tinne@livetheconnection.com, with the subject line, "Object to the use of Personal Data for marketing purposes."
- PROCESSING BY CO-CONTROLLERS AND SUBCONTRACTOR(S)
7.1. The processing of Personal Data as indicated under Sections 4.1.3 and 5.1.(c) may take place in the context of a cooperation between Live The Connection and a third party who is co-responsible for the processing of the Personal Data for the Purposes set forth in Section 6.1.(c).
7.2. Live The Connection may use subcontractors to process Personal Data for the Purposes set forth in Article 6. Live The Connection will only use subcontractors who obtain the Personal Data from Live The Connection with the intention of processing it on behalf of Live The Connection after the Personal Data has been transferred (i) in accordance with Live The Connection's instructions and (ii) in accordance with Live The Connection's commitment to Data Subjects as set forth in this Privacy Policy.
7.3. Live The Connection currently employs the following subcontractor(s):
- IT administrators, hosting companies and vendors with whom our clients' data is stored:
- Belfius bank
- Zoom, www.zoom.us
- Sync, www.sync.com
- Sendgrid, www.sendgrid.com
- Team Leader, www.teamleader.eu
- Vimeo, www.vimeo.com
- Mailchimp, www.mailchimp.com
- Rack66, www.rack66.com
- Hyp3, www.hyp3.be
- IT administrators, hosting companies and vendors with whom our clients' data is stored:
Live The Connection shares Personal Data with these subcontractors only to the extent necessary for the Purposes.
- WITH WHOM YOUR DATA WILL BE SHARED
Live The Connection does not transfer your Personal Data to anyone outside Live The Connection without your consent. However, you expressly accept that Live The Connection shares your Personal Data with:
- its independent employees, volunteers and staff, who perform certain processing operations according to its instructions and under its strict supervision;
- The instructors that Live The Connection is using for the training session for which you have registered;
- government agencies or third parties, to the extent Live The Connection is required to do so by applicable law or court order;
- HOW LONG YOUR DATA WILL BE PROCESSED
Live The Connection retains Personal Data in a format that allows identification of your data, for the period necessary for the Purposes defined in Article 6 and as long as Live The Connection is required by law to retain such data or there are legitimate interests on the part of Live The Connection to process such Personal Data.
- TRANSFER TO THIRD COUNTRIES
For sending mailings, Live The Connection needs to transfer Personal Information to countries outside the European Union where the relevant server is located. If Live The Connection transfers your information outside the European Union, it will take the necessary measures so that your privacy rights remain protected to the same extent as provided in this Privacy Policy.
If you use the Website while outside the European Union, your Personal Data may be transferred to countries outside the European Union.
By making your Personal Data available to Live The Connection, you expressly consent to the transfer of your Personal Data outside the European Union in the manner described above.
- YOUR RIGHTS
11.1
You may access, update or correct your Personal Data. Live The Connection will delete your Personal Data upon receipt of your request to the extent that such request does not violate the legal obligations or legitimate interests of Live The Connection. You must attach a copy of your identity card to this e-mail, and indicate which Personal Data is to be deleted. 11.2
You have the right to request Live The Connection to restrict the processing of your Personal Data if:
- you dispute the accuracy of the Personal Data;
- the Processing is unlawful, and you prefer a restriction of processing rather than erasure of the data;
- Live The Connection no longer needs your Personal Data for the Purposes defined in Article 6, while you need it for the establishment, exercise or support of a legal claim;
- you have objected to the processing.
11.3
You have the right to oppose the processing of your Personal Data if you cite weighty and legitimate reasons related to your particular situation. "Overriding" means that you must show reasons which indicate that the processing may adversely affect you. "Justified" indicates data that would show that the processing is done without a legal basis, or is unlawful. 11.4
Live The Connection will delete your Profile (login and password) upon receipt of your request to Live The Connection or in case you have no longer used this Profile for a period of at least 1 year. If your Profile is deleted, your Personal Data will be removed from the Website and from Live The Connection's servers. This deletion will be processed as soon as possible, and no remaining copies of your Profile will remain in the backup for more than one hundred (100) days.
11.5
If you wish to make use of any of the rights stipulated in Articles 11.1 to
11.4, you should send a reasoned email to tinne@livetheconnection.com and attach a copy of your ID card.
11.6
Live The Connection has one month to respond to your request or to notify you that it cannot respond because your request is manifestly unfounded or excessive, or is not possible in the context of Live The Connection's legitimate interests or legal obligations. However, this period may be extended by 2 months depending on the complexity of your request and the number of requests it receives. In this case, Live The Connection will inform you about the extension of the deadline within the month of receiving your request.
11.7
Even after the updating, correction or deletion of all or part of your Personal Data, copies thereof may remain visible elsewhere to the extent that your Personal Data has been shared with others, or distributed pursuant to your privacy settings. Live The Connection will take reasonable steps to notify third parties to whom your Personal Data has been transferred of your request. Deleted Personal Data will in no event remain on Live The Connection's backup for more than ninety (90) days.
- SECURITY AND CONFIDENTIALITY
12.1
Live The Connection will take all technical and organizational measures to ensure the security and confidentiality of your Personal Data to avoid the inadvertent, unauthorized or unlawful (i) destruction, alteration, modification or loss of Personal Data and/or (ii) communication of or access to the Personal Data, and/or (iii) ways of Processing.
The security measures will be in accordance with applicable legislation on the protection of Personal Data and will be appropriate to the risks inherent to the Processing and the nature of the Personal Data being processed, taking into account the state of the art and the implementation costs involved.
12.2
Live The Connection will implement all measures necessary for its employees and associates, if any, to comply with the obligations regarding your Personal Data, and will have those associates who have a need to access this Personal Data each individually sign a confidentiality undertaking. 12.3
The Website may contain links to other websites. Live The Connection is not liable or responsible for the privacy policies and/or practices of other websites. You will therefore need to inform yourself about the privacy policy of the website in question itself.
- WHAT IN THE EVENT OF A BREACH
If there has been a breach related to your Personal Data that poses a high risk to your rights and freedoms, Live The Connection will expressly notify you unless there is a legal prohibition to do so. Specifically, Live The Connection will notify you of (i) the nature of the breach, (ii) the information that was communicated to the Data Protection Authority and (iii) the measures taken.
- COOKIES
During your use of the Website, cookies may be downloaded to your smartphone, tablet or computer (hereinafter "Computer"). The downloading of cookies on your Computer will always be subject to the provisions below. These provisions give you clear and complete information about the cookies used by Live The Connection and their purpose.
The term "Cookies" includes all mini files that are temporarily stored on the visitor's workstation or the Website's server, and contain extracts of information transferred or generated during a message exchange between the visitor and the server - which in turn is connected to the "web".
The Website uses cookies and similar technologies to distinguish your usage preferences from those of other users. Cookies are stored on your Computer for the following reasons:
- They help improve the operation of the Website;
- They help understand users' interests; and
- They allow measuring how effective the content of the Website is;
- Apply and enforce the Terms of Use, prevent fraud and maximize security of the Website;
Cookies help Live The Connection to provide you with a better user experience when you visit the Website and also allow the Website to be optimized.
The information obtained using cookies does not allow the collection of data that identifies you as a User. It only allows to identify the Computer being used.
The Website uses the following cookies
- 'Session cookies': temporary cookies that are deleted as soon as you close your web browser.
- 'Functional cookies': cookies used for the transmission of signals over a network or to perform a service you have requested (e.g. to play sound or images). The Website uses these cookies to improve usability.
- 'Web analytics cookies': cookies to compile anonymous statistics for the purpose of improving the functioning of the Website. For example, the Website uses Google Analytics (i.e., a web analytics service that uses cookies to compile anonymous summary statistics), including Google Display Network (i.e., a collection of websites on which AdWords ads are displayed) and Google's Double Click Platform (i.e., technology that allows digital ads to be created and managed and transactions to be carried out).
- 'Third party cookies': third party computer applications that allow Users to share the content of the Website with other people or express their opinions about the content of the Website to other people. This is particularly the case with buttons such as 'Share', 'Like' from social networks such as Google+, Twitter, etc. For more information, please visit the privacy policies of the respective social networking sites.
Most cookies have a permanent duration. They are automatically deleted after a period of two years from your last use of the Website, or when you, the User, expressly take an action to that effect (by deleting the history or the software that supervises the cookies).
These cookies are used for:
(i) Browser management,
(ii) Connection and authentication as a registered member,
(iii) Storage of preferences,
(iv) Storage of user data,
(v) User-oriented safety information,
(vi) Statistics for optimizing the Website,
(vii) Statistics on viewership or the visitation history of the Website,
(viii) Load Balancing,
(ix) Sharing content,
(x) Follow-up or tracking,
(xi) Communication of the (collected) data to third parties (e.g., social networking sites), and
(xiii) Any other lawful use of cookies, metafiles and traces of transactional content, and where the transaction generates data necessary to continue operations (e.g., as with an order).
Data collected using cookies are kept for a maximum of two years.
You have the right to oppose the use of cookies, withdraw your consent in this regard, or manage cookies. By adjusting your settings, you can change your navigation on the Internet as well as the conditions of access to certain services that require the use of cookies. You can always choose to disable all cookies, or change your wishes regarding cookies through the means described below.
Different cookie settings apply to each browser. You may choose to set your browser to store cookies on your Computer or to delete them altogether, either systematically or by sender. You also have the option of setting your browser to prompt you each time to accept or reject cookies even before a cookie is stored on your Computer. The configuration is different for each browser. It is described in your browser's Help menu.
You can block the above Google Analytics advertising features, among others, through the Google "Advertising Settings," through the Google "Mobile App Advertising Settings," or through the Google Analytics Opt-out Browser Add-on.
However, certain types of cookies are critical to the proper functioning of the Website.
The use or storage of cookies and similar technologies on your Computer is always subject to your consent, except when they are placed for the sole purpose of carrying out the transmission of a communication over an electronic communications network or to provide a service expressly requested by you when strictly necessary to do so.
- QUESTIONS OR COMMENTS
You can always send an e-mail to tinne@livetheconnection.com, if you have any questions or comments regarding the protection of your Personal Data or our Cookie Policy. Live The Connection will make every effort to resolve your concerns.
If you are still not satisfied with the way your Personal Data is processed, you have the right to lodge a complaint with the Data Protection Authority.
- Please confirm that you are fully informed about this Privacy Policy and are aware that this Policy will be updated from time to time;
- You expressly authorize Live The Connection to collect and process your Personal Data as set forth in Section 4, for the Purposes set forth in Section 6 and Section 7.1;
- Please give Live The Connection your express consent to the use of cookies as provided in paragraph 14;
- Do you expressly agree to Live The Connection's Privacy and Cookie Policy;
- Grant your express consent to Live The Connection to also process your Personal Data for direct marketing.